Complete WhatsApp Customer Support and Automation Platform for Businesses
Centralize conversations, automate messages with chatbot and manage your customer service team on a single platform. Increase your sales and provide exceptional service.
Powerful Features for WhatsApp Customer Service
Complete tool to manage and automate your WhatsApp Business conversations
Multichannel Service Center
Manage all WhatsApp conversations in a single intuitive panel. Organize queues, prioritize calls and serve your customers with maximum efficiency and quality.
Bulk Messaging
Send personalized campaigns to thousands of contacts simultaneously. Schedule sends, segment audiences and track delivery metrics in real time.
Intelligent Automation
Use intelligent chatbots to answer frequently asked questions, automate service flows and qualify customers, ensuring efficient 24/7 support, even outside business hours.
Control Performance and Sales
on WhatsApp, Without Complications!
Real-Time Metrics and Insights
Track essential service KPIs and get instant insights on team performance and campaign results.
Quick 1-Click Integration
Set up your account in minutes. Connect your WhatsApp Business and start serving your customers immediately.
Multiple Sales Strategies
Create segmented campaigns, automate follow-ups and reach your customers at the right moments to maximize conversions.
Team Management
Distribute conversations among agents, monitor individual individual productivity and ensure customer service SLA.
Automated Chatbot
Automate customer service with programmed responses. 24/7 service to qualify leads and resolve frequently asked questions.
WhatsApp Security and Compliance
Built on Meta's official API, ensuring stability, compliance and peace of mind to operate professional campaigns and support.
Meet Our Plans
Choose the ideal plan for the size of your operation
Basic
Save 20%
6 MESES: R$ 899,40 À VISTA
Ideal for small teams and first automated support
- 1 WhatsApp channel (Official Meta API)
- Additional channel: R$ 69.90
- 1 active automation to respond to customers automatically
- Up to 2 agents
- Additional agent: R$ 59,90
- Multi-agent support center
- Bulk messaging campaigns
- Support metrics to track performance
Pro
Save 20%
6 MESES: R$ 1.559,40 À VISTA
For companies that want to scale support and sales
- Up to 2 WhatsApp channels (Official Meta API)
- Additional channel: R$ 49.90
- Unlimited automations to respond to customers automatically
- Up to 5 agents
- Additional agent: R$ 34.90
- Multi-agent support center
- Bulk messaging campaigns
- Support metrics to track performance
Real stories from those who use Tipefy daily.
See reports from clients who simplified their customer service using Tipefy.
Instituto NAKASA
@instituto_nakasa"After we started using Tipefy, the organization of conversations with patients changed completely. The chatbot brought more fluidity, speed, and less stress to everyday life, greatly facilitating my life and the clinic routine."
Instituto NAKASA
@instituto_nakasa"After we started using Tipefy, the organization of conversations with patients changed completely. The chatbot brought more fluidity, speed, and less stress to everyday life, greatly facilitating my life and the clinic routine."
Instituto NAKASA
@instituto_nakasa"After we started using Tipefy, the organization of conversations with patients changed completely. The chatbot brought more fluidity, speed, and less stress to everyday life, greatly facilitating my life and the clinic routine."
Instituto NAKASA
@instituto_nakasa"After we started using Tipefy, the organization of conversations with patients changed completely. The chatbot brought more fluidity, speed, and less stress to everyday life, greatly facilitating my life and the clinic routine."
Instituto NAKASA
@instituto_nakasa"After we started using Tipefy, the organization of conversations with patients changed completely. The chatbot brought more fluidity, speed, and less stress to everyday life, greatly facilitating my life and the clinic routine."
Instituto NAKASA
@instituto_nakasa"After we started using Tipefy, the organization of conversations with patients changed completely. The chatbot brought more fluidity, speed, and less stress to everyday life, greatly facilitating my life and the clinic routine."
Have questions? Relax, we have the answers.
We have selected some questions we frequently receive about our services, they may be useful for you!
It is the official WhatsApp solution, developed by Meta, for companies that need professional customer service, automations, multiple agents and integration with systems, all within the platform rules.
WhatsApp Business App is suitable for small volumes and manual use. WhatsApp API is made for companies that need scale, automation, multiple agents, reports and more technical possibilities.
They are pre-approved messages by Meta that allow you to start conversations with customers or send important notifications, such as confirmations, reminders or notices.
Yes. After the customer sends a message, a 24-hour service window opens, where you can respond freely, without the need for a template.
No. When the customer starts the conversation, you can respond freely within the 24-hour window, at no additional cost per message sent. Charging only occurs according to the conversation rules defined by WhatsApp (Meta), mainly when the company initiates contact.
It is the 24-hour period that begins after the last message sent by the customer. During this time, the company can respond with any type of message, without needing to use templates.
Yes. This is the great advantage of WhatsApp API. Multiple agents can use the same number simultaneously, without risk of blocking or disconnection.
You can request the hiring of more agents or channels via support, within our platform.
Yes. This is the ideal scenario. Automation does the first service, organizes the flow and collects information, while the human agent takes over when necessary.
Yes. WhatsApp allows coexistence, that is, you can use the same number in both WhatsApp Business App and WhatsApp API, as long as the configuration is done correctly.